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Our contractor hired them to clean up after Hurricane Helene. They came in and got right to work. They cleaned the place and set up fans to dry it out. They also sent pics and progress reports which was nice.
I had major water damage. I was overwhelmed, but Karla was on top of everything. I really felt like she was there for me. You can tell she cares about the integrity of her work. She explained everything and did what she said she would. I would recommend USA Quality Restoration. The team was efficient and the work was clean.
We were completely satisfied with the quality of work. Karla was professional and an excellent communicator. She completed the mold remediation work on time and on budget and updated us every day. I had secured 2 other quotes and she was the most reasonable but also the most communicative. She was sensitive to our needs and fully understood the insurance process. We easily passed our mold reassessments. Would def recommend her services.